Electronic Payment Services

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Logo of EPS.png
Operating area Hong Kong
Members 21
Founded 1984

Electronic Payment Services (Chinese: 易辦事), commonly known as EPS, is an electronic payment system in Hong Kong, Macau, and with limited acceptance in Shenzhen; since it began operations in 1985. The service is provided by EPS Company (Hong Kong) Limited. Currently there are over 25,000 acceptance locations.


Established in 1984, EPS Company (Hong Kong) Limited (formerly Electronic Payment Services Company) is currently a consortium of 21 major banks in Hong Kong.

CitiServe Limited (A Vigeo Holdings Company) is also a major payment terminal service provider, payment terminal application developer for all major banks in Nigeria and west Africa.[1]


In each retail location, a terminal is installed and is usually connected to the POS system of the retailer. The terminal may also be independently connected to banks through the public phone system.

Transactions approved before the cut-off time are batched into a payment made directly to the retailer's account by the end of the business day.[2]

Service at consumer level[edit]

EPS service[edit]

EPS (易辦事) entails the simple use of an ATM card or a credit card with ATM capability issued by a member bank of the EPS, acting as a debit card. No application for the service is required.

The EPS device is a dual-unit device consisting of a removable card processor and a stationary base that serves as a charger and data link. This is the flow of a typical transaction by EPS:

Customer: Hands over the card
Retailer: Inserts the card into the processor and keys in the transaction amount
  Retailer gives the processor to the customer
Customer: Confirms the amount, selects the desired account, enters the PIN
  Customer returns the processor to the retailer
Retailer: Docks the processor to the base unit
  The base communicates with the EPS server and prints out a slip indicating approval or rejection
Retailer: Hands the receipt to the customer

Some retailers may use an integrated machine. In such situations, the customer inserts the card into the machine directly and waits for the retailer's acknowledgement before proceeding to the rest of the steps.

EPS EasyCash service[edit]

EPS EasyCash (提款易) allows card holders to withdraw cash at over 1,200 locations in Hong Kong upon a regular purchase by EPS. The cash withdrawal amount must be in units of $100, up to $500. EPS EasyCash service is also commonly known as Cashback.

EPS EasyCash service is available at Hong Kong based chain stores such as Gourmet, Great, IKEA, Mannings, MarketPlace, Massimo Dutti, Circle K, Oliver's, Parknshop, Taste, ThreeSixty, Vango, China Resources Vanguard (CRV), V'ole and Wellcome.


PPS (繳費靈) is a service which allows card holders to pay bills using the phone or the internet. To use the service, the card holder must swipe the ATM card or the credit card with ATM capability through a PPS terminal to create an account. Afterwards, the account may be used to pay bills either through the PPS hotline, website or the mobile application.

EPS Company Member Bank List[edit]

Official website[edit]

Official website

See also[edit]


  1. ^ http://citi-serve.com/
  2. ^ "EPS Company (Hong Kong) Limited". www.eps.com.hk. Retrieved 2016-08-20. 

External links[edit]