Conversable
 | |
| Founded | 2015 in Austin, Texas, United States |
|---|---|
| Founders | Ben Lamm Andrew Busey |
| Headquarters | 815-A Brazos Street, Suite 318, , |
Number of locations | 2 |
Area served | Worldwide |
Key people | Ben Lamm CEO Andrew Busey CPO |
Number of employees | 39 (2018[1]) |
| Website | conversable |
Conversable is a SaaS based Artificial Intelligence (AI) powered conversational platform, headquartered in Austin, Texas. It allows customers to create intelligent, automated response flows through conversations in any messaging channel or voice platforms.[2][3] It has offices in Austin and Dallas.
Some of companies using Conversable platform includes Budweiser,[4] Wingstop,[5] Pizza Hut,[6] T.G.I. Friday's,[7] Sam’s Club,[8] Shake Shack,[9] CES,[10] Whole Foods[11] and 7-Eleven.[12]
History[edit]
In 2015, Conversable Inc. was founded by Ben Lamm, founder and CEO of digital creative design studio Chaotic Moon Studios, which was acquired by Accenture, and Andrew Busey, former CEO & co-founder of social game company Challenge Games Inc., which was acquired by Zynga.[13] It received funding of $2 million from angel investors.[14]
In March 2017, Conversable launched a new product called AQUA (Answer Questions Using AI), which is a business intelligence (BI) platform.[15][16][4]
In 2018, Conversable was acquired by LivePerson to "help LivePerson continue to accelerate its goal of providing conversational commerce products to customers," according to CEO Robert LoCascio.[17]
Overview[edit]
It helps companies to deliver on-demand content, customer self-service, and conversational commerce via messaging channel and voice applications.[13][14]
Partnership[edit]
The company is partnered with Phobio in January, 2018.[18] It is also partnered with Olo,[19] Hinduja Global Solutions,[20] Booz Allen Hamilton,[21] Ernst & Young,[16] Mindtree,[22] WPP[23] and Pactera.[24]
References[edit]
- ^ "Hypergiant Emerges from Stealth Mode to Create AI Products". Silicon Hills News. February 20, 2018.
- ^ Mannes, John (June 7, 2016). "Conversable chatbot will offer allergy info along with a side of Wingstop wings". TechCrunch.
- ^ Abril, Danielle (June 7, 2016). "Dallas Serial Entrepreneur's Bots Take Flight with Wingstop". D Magazine.
- ^ a b Clint, Clint (August 10, 2017). "What makes a great chatbot? Laser focus on customers". CIO magazine. Archived from the original on March 21, 2018. Retrieved March 21, 2018.
- ^ Abril, Danielle (February 27, 2018). "Back to the Future". D Magazine.
- ^ Brandson, John (July 12, 2016). "Pizza Hut launches chatbot for ordering pizzas, asking about anchovies". Venture Beat.
- ^ "TGI Fridays' new bot makes table reservations". Venture Beat. September 20, 2016.
- ^ Khari, Johnson (December 9, 2016). "Sam's Club launches a 'gift genie' on Facebook Messenger to help you play Santa". Venture Beat.
- ^ Liffreing, Ilyse (August 11, 2017). "Shake Shack's new chatbot can answer 300 customer questions". Digiday.
- ^ Repko, Melissa (January 3, 2017). "Why Texas startup Conversable is drawing some looks at global tech show CES". The Dallas Morning News.
- ^ Brandson, John (July 12, 2016). "Whole Foods just launched a Messenger chatbot for finding recipes with emojis". Venture Beat.
- ^ Boulton, Clint (December 13, 2017). "'매 순간 고객이 즐겁게 편리하게' 세븐일레븐의 디지털 변혁 원문보기" (in Korean). CIO magazine.
- ^ a b Calnan, Christopher (June 7, 2016). "Conversable launches after two years in stealth mode". American City Business Journals.
- ^ a b Blaise, Zerega (June 7, 2016). "Conversable launches conversational commerce platform for Facebook Messenger, Twitter, and SMS". Venture Beat.
- ^ "Conversable launches service to help businesses build more intelligent bots". Venture Beat. March 2, 2017.
- ^ a b "Conversable Launches New Software Program AQUA and Plans to Triple in Size This Year". siliconhillsnews.com. March 2, 2017.
- ^ "LivePerson acquires Conversable, a conversational AI company". Venture Beat. October 1, 2018.
- ^ Hargrave, Christian (January 22, 2018). "Phobio is partnering with Conversable". Appdevelopermagazine.com.
- ^ Zerega, Blaise (August 30, 2016). "Conversable and Olo partner to re-invent the working lunch on Messenger, Twitter, and Kik". Venture Beat.
- ^ "Hinduja Global Solutions announces strategic global partnership with Conversable". Business Standard. June 29, 2017.
- ^ "Conversable's big week at the intersection of bots, business, and government". Venture Beat. July 18, 2016.
- ^ "Mindtree Partners with Conversable to Transform Customer Conversations". PR Newswire. September 7, 2016.
- ^ "Sam's Club launches a 'gift genie' on Facebook Messenger to help you play Santa". Venture Beat. December 9, 2016.
- ^ "Moonshot by Pactera Digital and Conversable Announce Alliance". PR Newswire. February 21, 2017.
