List of busiest railway stations in Great Britain (2019–20)

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This is a list of the busiest railway stations in Great Britain on the National Rail network for the 1 April 2019 to 31 March 2020 financial year. The dataset for the year was the last to show typical patterns of mobility prior to the COVID-19 pandemic in the United Kingdom, with many major stations falling down the ranking the following year. During 2019–20 there were 1,739 million passenger journeys on the network.[1] London Waterloo was the busiest station during the year, marking 16 years at the top of the ranking.

Methodology[edit]

The figures are collected by the Office of Rail and Road, and are estimates based on ticket usage data use of an Origin Destination Matrix, a comprehensive matrix of rail flows between stations throughout Great Britain in the financial year of 2019–20. The data count entries and exits at any station. Only tickets sold for National Rail services are included. As such, London Underground, special tours, local light rail and heritage railway tickets are excluded. Note that the data covers mainland Great Britain and surrounding small islands (such as the Isle of Wight), not the United Kingdom, and so exclude tickets within Northern Ireland and Eurostar. There are various further limits to the data due to the variety of ticketing options available on rail services within the UK; these are outlined in full in the report on the data. Data for 2019–20 was published on 1 December 2020.[2]

All stations[edit]

Only stations with annual entries and exits above 10 million passengers are shown.

Rank Railway station Annual entries/exits
(millions)
2019-20
Annual interchanges
(millions)
2019-20
Location Main services Number of platforms Interchange systems Image
1 London Waterloo 86.904 6.310 London South West Main Line
West of England Main Line
24[note 1] London Underground
2 London Victoria 73.559 5.756 London Brighton Main Line
Chatham Main Line
19 London Underground
3 London Liverpool Street 65.985 4.351 London Great Eastern Main Line
West Anglia Main Line
18 London Underground, London Overground, TfL Rail
4 London Bridge 63.095 10.678 London South Eastern Main Line
Brighton Main Line
Thameslink
15 London Underground
5 Birmingham New Street 46.511 6.994 Birmingham West Coast Main Line
Cross Country Route
13 West Midlands Metro
6 London Paddington 44.87 2.98 London Great Western Main Line
South Wales Main Line
Reading to Plymouth Line
13[note 2] London Underground, TfL Rail
7 London Euston 44.777 4.357 London West Coast Main Line 18 London Underground, London Overground
8 Stratford 41.912 4.882 London Great Eastern Main Line
Lea Valley Lines
9[note 3] London Underground, Docklands Light Railway, London Overground, TfL Rail
9 London St Pancras International 36.040 4.777 London Midland Main Line
Thameslink
Eurostar
South Eastern High Speed
15 London Underground
10 London King's Cross 32.532 2.412 London East Coast Main Line 11[note 4] London Underground
11 Glasgow Central 32.465 - Glasgow West Coast Main Line 17 Glasgow Subway
12 Manchester Piccadilly 32.199 - Manchester West Coast Main Line 14 Manchester Metrolink
13 Leeds 31.021 - Leeds East Coast Main Line
Midland Main Line
Cross Country Route
18
14 Highbury and Islington 29.399 3.397 London North London Line
East London Line

Northern City Line

8 London Underground, London Overground
15 London Charing Cross 28.344 0.833 London South Eastern Main Line 6 London Underground
16 Clapham Junction 28.892 26.903 London South West Main Line
West of England Main Line
Brighton Main Line
17 London Overground
17 East Croydon 25.006 5.463 London Brighton Main Line 6 Croydon Tramlink
18 Edinburgh Waverley 23.088 1.792 Edinburgh East Coast Main Line 20 (16 tracks) Edinburgh Trams
19 Canada Water 24.997 <0.001 London East London Line 4 London Underground
20 Gatwick Airport 21.051 1.527 Gatwick Airport Brighton Main Line
Gatwick Express
7
21 Vauxhall 19.997 - London South West Main Line 8 London Underground
22 London Cannon Street 18.513 - London South Eastern Main Line 7 London Underground
23 London Fenchurch Street 17.717 - London London, Tilbury & Southend Line 4
24 Brighton 17.356 1.660 Brighton Brighton Main Line
West Coastway Line
8 East Coastway Line
25 Wimbledon 17.282 1.076 London South West Main Line 10[note 5] London Underground, Croydon Tramlink
26 Reading 16.753 - Reading Great Western Main Line 15
27 Glasgow Queen Street 16.686 - Glasgow Glasgow to Edinburgh 9 Glasgow Subway
28 Farringdon 16.497 0.399 London Thameslink 2 London Underground
29 Liverpool Central 16.455 0.649 Liverpool Merseyrail services (Wirral and Northern lines) 3
30 Liverpool Lime Street 16.022 1.190 Liverpool West Coast Main Line
Liverpool to Manchester Lines
10 Merseyrail Wirral line
31 London Marylebone 15.796 0.853 London Chiltern Main Line 6 London Underground
32 Barking 13.831 0.627 London London, Tilbury and Southend line 9 London Underground
33 Whitechapel 13.831 0.627 London London Overground 4 London Underground
34 Blackfriars 12.993 2.932 London Thameslink 4 London Underground
35 Cardiff Central 12.671 2.033 Cardiff South Wales Main Line 8
36 Bristol Temple Meads 11.619 1.632 Bristol South Wales Main Line
Cross Country Route
Wessex Main Line
13
37 Cambridge 11.600 0.627 Cambridge West Anglia Main Line 8
38 Richmond 11.003 1.539 London London Overground 7 London Underground
39 West Ham 10.181 - London London, Tilbury and Southend line 8 London Underground
40 Sheffield 10.095 1.050 Sheffield Cross Country Route
Midland Main Line
9 Sheffield Supertram
41 York 10.085 0.775 York Cross Country Route
East Coast Main Line
11
42 Waterloo East 10.075 0.863 London South Eastern Main Line
North Kent Line
4 London Underground (close by)
43 Lewisham 10.005 2.564 London Mid-Kent Line 6 Docklands Light Railway

See also[edit]

Notes[edit]

  1. ^ Platforms 25 and 26 are part of the Underground
  2. ^ Platforms 15 and 16 are part of the Underground, platform 13 closed
  3. ^ 4 and 7 disused, 3A, 4A, 4B, and 10A exist
  4. ^ Starts at 0
  5. ^ 10a and 10b are Croydon Tramlink

References[edit]

  1. ^ "Estimates of station usage 1 April 2021 to 31 March 2022" (PDF). Office of Rail and Road. 24 November 2022. Retrieved 13 December 2022.
  2. ^ "Estimates of Station Usage 2019-20" (PDF). Office of Rail and Road. 1 December 2020. Retrieved 13 December 2022.

External links[edit]