Talk:BrowseAloud

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Sunday[edit]

It is - of course - significant that the malware was activated on a Sunday, the day of the week when IT and customer support departments are least likely to be fully active. Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 20:08, 21 February 2018 (UTC)[reply]

Monday 26th March[edit]

I am not familiar with the cultural norms that exist around editing Wikipedia, however I am concerned about serious factual inaccuracies in this article. I deleted the inaccurate chunk of the file, and clearly stated my conflict of interest in the edit. I am the CTO at Texthelp, and among 6 people who are fully aware of the extent of the attack. I have analytic information on the infected file and can prove it - I would prefer to let the matter die however. Here are some facts that I can prove. It was served to 500 people per hour over a three hour period. The product is not Malware. It did not impact 4200 websites - this was uninformed speculation based on an assumption that all sites that point to that file would have loaded it. We have threat detection in place and took down the infected JS file. The vast majority of users would be using a locally cached or CDN edge cached version of the JS file. — Preceding unsigned comment added by MartinAKMcKay (talkcontribs) 12:31, 26 March 2018 (UTC)[reply]

Some principles which I suggest you familiarise yourself with:
  • Wikipedia:Verifiability - all statements in articles should be verifiable to a reliable published source. Your internal logs do not qualify for this, and we can't make statements in the article based on them.
  • Wikipedia:Conflict of interest - the fact that you work for this company means you shouldn't be editing this article. It is particularly concerning that you're trying to remove or play down negative information about the software, which is going to come across as the company trying to censor information about the software.
Hut 8.5 17:38, 26 March 2018 (UTC)[reply]
  • It would be useful if you could identify particular aspects that are inaccurate, rather than simply removing a 6k referenced block. In particular, you are going to have a hard case to make that making visitor machines do cryptocurrency mining was not a malware attack, even if that was not BrowseAloud's function. Andy Dingley (talk) 17:55, 26 March 2018 (UTC)[reply]