Talk:Unified messaging

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Vendors?[edit]

Do we really need all of these vendor links? What value do they add? JanCeuleers 09:58, 7 February 2007 (UTC)[reply]

UM and IM[edit]

Does unified messaging include Instant Messaging? Notopia 09:44, 5 July 2007 (UTC)[reply]

In my view, yes. Messaging includes any store+forward mechanism. prat (talk) 13:24, 16 February 2010 (UTC)[reply]

patent issues?[edit]

How does U.S. patent number 5,557,659 (mentioned in the voice mail article) play into this? --anonymous —Preceding unsigned comment added by 69.212.242.19 (talk) 21:43, 24 September 2007 (UTC)[reply]

Further questions regarding Unified Messaging[edit]

Could somebody explain to me which standards control/regulate/administer Unified Messaging? (Sketches would be very useful as well.) Additionally, I heard that these standards stem from the telecommunication and IT area. I also keep hearing about so called "Unified Messaging calling numbers" or "Unified Messaging telephone numbers". Can someone also give me a description of what these are? What are the actual pros and cons of Unified Messaging and why? Which overseeable and (neatly) arranged sketches display how the process/method of Unified Messaging works? -Preceding unsigned comment added by 194.25.167.1 (talk) 15:19, 9 January 2015 (CET)

Inconsistent definitions[edit]

As the article correctly notes lower down, there is not yet a single "definition" for UM. The introduction, however, does not make that clear. Instead, it has two mutually contradictory sentences (pasted below) - the first saying that UM and UC are synonyms, the second that UM is a subset of UC. Since Unified Communications redirects to this page and we don't have a separate page yet, I am going to assume that the former is closer to true despite the news cites for both usages. Pending someone finding a better use for that cite, I have pulled the second sentence. Rossami (talk) 16:06, 27 July 2009 (UTC)[reply]

Unified Messaging (or UM), also known as Unified Communications (or UC) is the integration of different electronic messaging and communications media (e-mail, SMS, Fax, voicemail, video messaging, etc.) technologies into a single interface, accessible from a variety of different devices.^[1] Unified messaging is a subset of a fully integrated Unified communications system.^[2]

I agree there was a lot of inconsistency, however UM and UC are definitely not the same. I am removing part "also known as Unified Communications ", because UM is a part of UC. UM doesn't have real time communication services. "unified messaging is simply one element of a UC solution"["What UC is and isn't" Blair Pleasant] Klapouchy (talk) 22:51, 7 August 2009 (UTC)[reply]

OK here's my take. They're both very nebulous concepts, and very close. I do think that they're basically equivalent, and should be explained on the same page. It's fair enough to explain that messaging is really only a subset of all communications (the former being more store+forward (email/sms/fax) oriented, the latter being real time and encompassing things like voice + video conferencing, etc.), but I believe the terms are used somewhat interchangeably and are probably not yet well defined enough to have their own distinct pages. prat (talk) 12:10, 8 August 2009 (UTC)[reply]

References

^ "Unified Messaging. Definition and Overview". International Engineering Consortium. 2005. Retrieved 2009-04-02.
^ Pleasant, Blair (2008-07-28). "What UC is and isn't". SearchUnifiedCommunications.com. Retrieved 2009-04-06.

External links modified[edit]

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[1] "Unified Messaging. Definition and Overview". International Engineering Consortium. 2005. Retrieved 2009-04-02.

[2] Pleasant, Blair (2008-07-28). "What UC is and isn't". SearchUnifiedCommunications.com. Retrieved 2009-04-06.

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