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Michi Eyre from 2011

About Michelle

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Michelle Andrea Eyre was born in Towson, Maryland on August 15, 1968. She is commonly known by many as "Michi". While working professionally under the Michelle name since 1998, she legally changed her name in September, 2006. Michelle has been diagnosed with gender identity disorder and has undergone transition and has been full time since September, 2006. Michelle is still a pre-operative transsexual and has been on a hormone replacement therapy since January, 2006. Michelle is a dual citizen of the United States and Ireland.

Japanese Alias

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Michelle also uses the name Michiko Ota 太田道子 as a tsushomei. If Michelle gets into a situation where she is living in Japan for an extended period of time, she will be able to use that name.

Former residences

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Years City
1968-1973 Timonium, Maryland
1973-1976 Chatsworth, California
1976-1978 Kennesaw, Georgia
1978-1980 Chatsworth, California
1980-1982 Scottsdale, Arizona
1982-1992 Chatsworth, California
1992-1993 Palmdale, California
1993 Adelanto, California
1994-1995 Van Nuys, California
1995 Boron, California
1995 Pahrump, Nevada
1995-2010 Tempe, Arizona
2010- Prescott Valley, Arizona

Cool Stuff Michelle Does

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Resume

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Those day jobs that I did not quit.

Years Employer Job Title Location Comments
1984-
1986
Valentine Financial Credit Checker Chatsworth, CA Worked with my father doing credit reports on requests for loans on mobile homes.
1986-
1987
Pacific Bell Operator-TOPS Sherman Oaks, CA This office was eventually downsized and then closed. When I was there, I did participate in a trial called "MOST" where the Northern Telecom TOPS system was integrated with their very archaic directory assistance system.
1987-
1988
Pacific Bell Operator-TOPS Culver City, CA Worked for the entire time as #2 from the bottom in seniority list.
1988-
1989
Pacific Bell Operator-DA Canoga Park, CA I started in this office on 4-11-1988. Since it was directory assistance, I started "4-11" on 4-11
1989-
1990
Pacific Bell Operator-DA Van Nuys, CA Went to this office for better hours.
1990-
1992
Pacific Bell Reports Associate North Hollywood, CA Centralized Repair Service Answering Bureau (CRSAB) also known as 611.
1992-
1994
Pacific Bell Service Representative Van Nuys, CA Worked along side the late Bryan W. Feedback. While working here, I was involved with the Sherman Oaks Regional Emergency Operations Center and was the first person to arrive at the center after the Northridge Earthquake.
1994-
1995
Inter Active Cablesystesm Customer Service Representative Sherman Oaks, CA This is a small SMATV provider for apartment complexes. This was my first taste of cable television and the CSG-CCS system. I was responsible for the recovery of over $5K worth of converters from a single client.
1995 Prime Cable Customer Service Representative Las Vegas, NV I lived in Pahrump, NV during this time and commuted to Vegas every day having to deal with Nevada SR-160 which was being rebuilt. What a friggen waste.
1995-
1998
USWEST Communications Home Office Sales Consultant Phoenix, AZ I worked for many years at Pac Bell, I come over to USWEST hoping that a lot of their systems and procedures would be the same (such as entering my own orders in SORD). Well, surprise! Culture shock!!! I had fun in this office and I eventually was off phones as a specialist.
1998-
1999
USWEST Communications Interprise America Product Management Associate Phoenix, AZ Worked on the customer experience for digital subscriber line service. It was very broken at that time.
1999-
2002
USWEST Communications later Qwest Communications Team Support Manager Phoenix, AZ Helped open up the DSL customer service center, which was originally supposed to be an "incubation channel" while the sales channels were being trained on DSL. But due to the problems with DSL at the time, the office stayed open and was expanded. When I started the DSLC, we had 6 agents. When I left, we had over 120. The office eventually closed after residence DSL service migrated to MSN and more automated ordering processes were put in place.
2002-
2006
Qwest Communications Senior Process Analyst Phoenix, AZ Worked on various services including DSL, IDSL, Cable television and other new products, including some that have not launched yet (and I am not telling!)
2006-
2007
US Airways Reservations Agent, usairways.com Support Tempe, AZ Here we go down the roller coaster again. I am currently working graveyard shift at US Airways Internet Support Desk. It's a kick-back job. The pay is rotten but you get good flight benefits.
2007-
2008
US Airways Clerk, Company Store, Web Sales Tempe, AZ I am responsible for fulfilling incoming merchandise orders on the US Airways Company Store website. I am also responsible for updating the product information as well as taking photos of new merchandise and work on other projects. This is my first time working in a retail environment but the cool part is you get the ultimate perk, Non-Rev!!!!
2008-
2010
Regional Public Transportation Authority Customer Service Phoenix, AZ Handling phone calls for information and complaints from transit users.

States visited

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(for more than just a connecting flight)

Arizona California Colorado Connecticut
DC Florida Georgia Iowa
Idaho Massachusetts Maryland Minnesota
Montana Nebraska New Mexico Nevada
New York Oregon Pennsylvania Rhode Island
Texas Utah Virginia Washington

Countries visited

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Belgium France
Germany Ireland
Mexico Netherlands
United Kingdom


Amateur Radio

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As an amateur radio operator, Michelle has been involved with various aspects of the hobby and interests have included:

Michelle has been licensed since 1987.

Michelle used to operate the N6UII repeater on 1282.55 from her parent's house in Chatsworth between 1989-1991.

Former amateur radio call signs

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Call Sign Class
KC6BCY Novice
N6UII Technician
N6UII General
KN6XD Advanced
KJ7MU Advanced
K7REC Advanced (current)
XE2GHM Limited permit

Michelle's current amateur radio gear

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Band Make Model
HF Yaesu_(brand) FT-857
10m Uniden HR-2600 (unmodified)
2m Kenwood TM-221A
220 MHz Kenwood TM-321A
440 MHz Kenwood TM-421A
434 MHz PC Electronics PC1A (ATV Transmitter)
1.2 GHz Kenwood TM-521A


Awards and Honors

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  • 4th Annual (1987) Academy of Telephone Entertainment (ARTE) Award for Best Comment Line (CalCom)
  • 4th Annual (1987) Academy of Telephone Entertainment (ARTE) Award for Best Supporting Performance (Rich E. Calcom as "himself" in "The Paul Mack Extra Special Special").
  • Qwest Spirit of Service Award for 2006. (Qwest's highest recognition for an employee)

Name Dropping

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Famous people Michelle has had some interaction with (either in person or over the phone in the course of work):


Trivia about Michelle

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Photo Gallery

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Web Site Portfolio

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Contacts and Social Networking

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Contacts

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Social Networking

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Blogs

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