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Locations

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Philz Coffee has 70 locations across the United States, based mainly in California and Chicago[1]. Although the company originated in San Francisco California, it has used its investments to increase its reach across the country.

The headquarters of the company was originally in the Dogpatch neighborhood in San Francisco at 1258 Minnesota St. In January 2024, the company announced that it was moving its corporate headquarters to Oakland, CA[2].

Original Philz Coffee Location in San Francisco, CA

In the past few years, Philz has been closing some of its retail locations across the country in recent years. The company closed the last of its District of Columbia, Maryland, and Virgina (DMV) locations at the beginning of 2023. In 2016, the company opened its first store in the DMV area at the Adams Morgan Location. However, at the beginning of 2022, Philz started closing its stores in the DMV area. In 2022, they closed their Dupont, Ballston, and Bethadesa locations[3]. At the beginning of 2023, they closed their Navy Yard stores and the original DMV location, the Adams Morgan location[4].

In October 2023, the company also closed its original location in the Mission District of San Francisco. The store lead, Chris Watts, stated that they decided to renew their lease and that was the reason for the closure[5]. However, the staff of the Mission location has stated that the building was in a state of disrepair and that the store needed to find a more modern location[6].

Philz Coffee Location in Cupertino, CA

As of July 2024, the company has locations across California and in the Chicago area. The number of locations per area is[7]:

  • San Francisco: 17
  • Ventura County: 1
  • San Diego: 3
  • Sacramento Valley: 3
  • Peninsula/ South Bay: 13
  • Orange County: 6
  • Los Angeles: 13
  • East Bay: 9
  • Chicago: 5

Products  

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Philz coffee only sells drip coffee, so their menu is based around drip coffee not espresso.

Iced Minto Mojito

The most popular drink at Philz coffee is their custom creation called the Iced Mint Mojito. It contains a blend of coffee and freshly pressed mint leaves. According to the company’s current CEO, Mahesh Sadarangani, the drink accounts for 30% of their orders[8].

Another popular drink is the new Oatmeal Cookie Cold Brew, which was originally a “secret menu item”[9]. Local guides describe the coffee as a mix of hazelnut coffee, cinnamon, and oat milk[8].

Other popular drinks include the Iced Coffee Rose, which is a blend of coffee, rose water, and rose petals, and Mocha Tesora, which contains a chocolate coffee, milk, and Ghiradelli cocoa powder[10].   

Cream and Sugar Levels

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Philz coffee has their own system of sweetness and milk levels.  Ordering a coffee with cream and sugar is called a coffee “sweet and creamy.”

Philz Coffee Menu in San Francisco, CA Location

However, it is possible to customize the levels of sweetness and the amount of cream in your coffee. For cream, they have heavy cream, milk, almond milk, oat milk, or vanilla soy milk. For sugar, they have sugar, artificial sweeteners, and honey. Philz also has ways to customize the levels of sweetness and the amount of cream in your coffee.

Ordering a coffee without cream or sugar is called a coffee “straight up.” Ordering a coffee with medium sweetness and a medium amount of cream is called a coffee “Philz way.”[11]

Merchandise

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In addition to their in-store drinks, they sell a variety of merchandise in stores and online. From their website and also in stores, it is possible to purchase tumblers, hats, shirts and sweatshirts[12]. In addition, they sell bags of their most popular blends as well as Keurig pods for two of their most popular blends[13]. On their website, they also offer a subscription service for their bagged coffee[14].

Controversies

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Pandemic Layoffs

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During the pandemic, multiple employees from various stores reported Philz to OSHA for violations of workplace violations related to masks and social distancing. Following these protests and OSHA violations, Philz coffee laid off 181 employees across the country. Despite the company claiming that the protests and the layoffs were not related, many people online linked the two events[15].

Police Discount Firings

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During the pandemic and following the George Floyd murder, many employees began protesting Philz’s 20% discount that they offer for law enforcement. This controversy began when a shift lead of the Mission district location posted a story to their social media that captioned, “What’s your favorite iced coffee drink, because ours is Arrest the cops that killed Breonna Taylor.” Following the incident, the shift lead was fired for this post.

On top of protesting the 20% discount for law enforcement, employees also began protesting the placement of police badges on the stores community boards. Although the company allowed each store to decide whether they would allow the placement of these badges, stores reported that it was difficult for them to actually report to the company that they would not allow the placement of badges. In fact, three baristas in the Costa Mesa location (Southern California) tried to remove the patches from their store. As a result, they were all fired for damaging the store.

Many employees stated that the company’s pro-police stance was hostile towards their black employees. In response to this controversy, the company launched a diversity, equity, and inclusion program[16].

Palestine Pins

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At the end of 2023, five employees were sent home from the Gilman Street location for wearing Pro-Palestine pins. Despite being sent home and asking for a written statement from management about why the pins were not allowed, the employees never received any information from management. The employees were not fired[17].

Gluten Free Class Action Lawsuit

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In January 2024, a class action lawsuit was filed against the company for allegedly falsely branding gluten containing products as gluten-free. The plaintiff, Ayaunna Martinez, suffered an allergy attack after consuming a supposedly gluten-free product from a Philz Coffee location. Although the Philz coffee app does state that they cannot guarantee that all products are free of allergens, the lawsuit is seeking that Philz Coffee change its false advertising of their products and pay the members of the class action suit money for damages[18].

  1. ^ "Number of Philz Coffee locations in the USA in 2024". ScrapeHero. Retrieved 2024-07-25.
  2. ^ writer |, James Salazar | Examiner staff (2024-01-04). "Philz Coffee HQ is leaving The City". San Francisco Examiner. Retrieved 2024-07-25.
  3. ^ Staff, M. C. S. (2022-06-17). "Philz Coffee Closes Permanently in Bethesda". The MoCo Show. Retrieved 2024-07-25.
  4. ^ Plumb, Tierney (2023-01-25). "Philz Coffee Filters Out of the D.C. Market". Eater DC. Retrieved 2024-07-25.
  5. ^ "Philz Coffee founder has message for customers on closure of their 1st San Francisco shop". ABC7 San Francisco. 2023-10-16. Retrieved 2024-07-25.
  6. ^ Bicchieri, Paolo (2023-08-09). "Turns Out Philz Coffee's Co-Founder Owns the Building Where the Company Won't Renew Its Lease". Eater SF. Retrieved 2024-07-25.
  7. ^ "Philz Coffee | Coffee Shops, Subscriptions, Customized Blends". philzcoffee.com. Retrieved 2024-07-25.
  8. ^ a b Lozada, Isabella (2024-03-29). "Philz "Pheatured" Creations: Diving Into Philz Coffee's Famous Drinks". Spoon University.
  9. ^ "Philz Coffee Introduces Oatmeal Cookie Cold Brew". VegOut. Retrieved 2024-07-25.
  10. ^ Serra, Maria (2024-04-26). "7 Best Philz Coffee Orders For The California Newbie". Spoon University.
  11. ^ Olives, Annika. "A Guide to Ordering at Philz". The UCSD Guardian. Retrieved 2024-07-25.
  12. ^ "Merchandise - Philz Coffee". philzcoffee.com. Retrieved 2024-07-25.
  13. ^ "Coffee - Philz Coffee". philzcoffee.com. Retrieved 2024-07-25.
  14. ^ "Subscriptions - Landing - Philz Coffee". philzcoffee.com. Retrieved 2024-07-25.
  15. ^ Batey, Eve (2020-07-13). "Philz Coffee Lays Off 181 Workers After Weeks of Employee Protests". Eater SF. Retrieved 2024-07-25.
  16. ^ Hom, Annika (2020-07-21). "Philz employees allegedly fired for disputing police policies". Mission Local. Retrieved 2024-07-25.
  17. ^ "Gilman St. Philz Coffee employees sent home for 'free Palestine' pins". www.dailycal.org. 2023-12-22. Retrieved 2024-07-25.
  18. ^ Wells, Madeline (2024-01-24). "Class-action lawsuit alleges SF's Philz Coffee falsely advertised gluten-free products". SFGate.
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